All you need is a device with a camera and microphone, such as a smartphone, tablet, or computer, and a reliable internet connection.

Step 1: Contact us

Call or email us and we’ll let you know your telehealth therapy options, including your choice of therapist and session time.

Step 2: Book Your Appointment: 

Our team will schedule an appointment for you in Microsoft Teams or Zoom.

Step 3: Set Up Your Space

Find a quiet, comfortable spot in your home where you can speak freely and move around if needed. A good internet connection is a must for a smooth session.

Step 4: Tech Check

We’ll guide you through setting up the necessary technology. All you need is a smart phone, tablet or computer with a camera, microphone, and access to the internet.

Step 5: Meet Your Therapist

At your scheduled appointment time, your therapist will initiate the call. You’ll have the opportunity to discuss your goals, concerns, and the best path forward.

Step 6: Begin Your Journey

With a tailored plan in place, you can start your therapy journey from the comfort of your own home, supported by our dedicated professionals every step of the way.

Yes, Telehealth services are covered under NDIS plans. Please consult your plan manager for details on how to claim.

Telehealth is suitable for most clients and offers the same high-quality care as in-person therapy. We can discuss your individual needs in a conversation with our intake team. Just give us a call, we’d love to discuss it with you.

Absolutely! We have a team of qualified therapists with various specialties. You can choose a therapist who best matches your needs and preferences.

TherapyNow will work with you to resolve the issues or re-schedule your appointment. We use Teams and Zoom, which are robust and reliable platforms.

We use secure, encrypted communication channels to ensure your privacy and the confidentiality of your sessions.

Yes, the choice is yours. We offer both in-person and Telehealth services, and you can choose the delivery method that works best for you at any time.

Yes, in some cases our Occupational Therapists or Speech Therapists can work with you via a smart device to accurately capture your needs and complete assessments. Your Occupational Therapist or Speech Therapist will be able to confirm this for you in your first appointment.